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360 Degree View of Guest and
Hospitality Industry Experiences

View Press Release, download PDF

The ground-breaking three-dimensional research studyUnderstanding Gluten and Allergen-Free Experiences of Guests & Hospitality Worldwide—was released at The National Restaurant Association’s Restaurant and Hotel/Motel Show in Chicago.  Focused on eating out and travel experiences, this innovative study surveys guests managing food allergies, customers living with celiac / coeliac and gluten-free diets, as well as the food service and hospitality professionals who cater to these individuals.

The primary purpose of this 90-day benchmarking study, sponsored by AllergyFree Passport® and its affiliate GlutenFree Passport®, is for guests and hospitality professionals to begin to understand each others’ experiences and improve the dialogue between both sides of the table. 

Since safely eating out is cited as one of the top concerns for those managing special diets, this research will provide a 360 degree view of consumer and business experiences. With guests, hospitality professionals and communities working together—food allergies, celiac / coeliac and special diets can become universally understood and accepted everywhere! 

In recognition of food allergy and celiac / coeliac awareness initiatives occurring around the world coupled with one of largest hospitality conference with over 70,000 attendees from 100-plus countries, the survey was launched in May 2007.

To be a part of the Understanding Gluten and Allergen-Free Experiences of Guests & Hospitality Worldwide study, individuals and businesses can share their experiences by going to the home page and accessing the respective links or by visiting the following websites:

Each survey takes approximately 15 minutes to complete. All feedback is confidential and will not be shared with any third party. Only one submission per e-mail address will be accepted. 

Upon successful submission and if requested; you will receive complimentary eating out educational materials and be entered into various prize drawings. In addition, by December of 2007, an electronic Executive Summary of key findings can be sent to you if indicated. 

Thank you in advance for sharing your gluten and allergen-free experiences as a guest or a business!

It is our hope that this study will ultimately empower individuals with the knowledge to safely and confidently live a better quality of life. At the same time, businesses can leverage the empirical data to justify new programs and services addressing this underrepresented portion of the global population.”

 

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